Ardent Well being Providers introduced that it suffered a ransomware assault on the morning of Nov. 23, 2023. Nashville-based Ardent mentioned it proactively took its community offline, suspending all person entry to its IT purposes, together with company servers, Epic software program, web and scientific applications.

By means of its subsidiaries, for-profit Ardent owns and operates 30 hospitals and greater than 200 websites of care with greater than 1,400 aligned suppliers in six states. 

Ardent mentioned it has reported this occasion to regulation enforcement and retained third-party forensic and menace intelligence advisors. “Along with digital safety procedures already in place, Ardent has additionally applied extra info know-how safety protocols and is working with specialist cybersecurity companions to revive its info know-how operations and capabilities as shortly as doable. At the moment, we can’t verify the extent of any affected person well being or monetary information that has been compromised,” the corporate mentioned.

Whereas this incident has resulted in non permanent disruption to sure elements of its scientific and monetary operations, Ardent stresses that affected person care continues to be delivered safely and successfully in its hospitals, emergency rooms, and clinics. “In an abundance of warning, our services are rescheduling some non-emergent, elective procedures and diverting some emergency room sufferers to different space hospitals till methods are again on-line.”
Ardent mentioned that MyChart and On-Demand Video Visits are briefly unavailable. 

The investigation and restoration of entry to digital medical information and different scientific methods is ongoing. Ardent mentioned it’s nonetheless figuring out the total influence of this occasion and it’s too quickly to understand how lengthy this can take or what information could also be concerned on this incident.

Among the many impacted well being services are Pascack Valley Medical Heart in Westwood, N.J., and Mountainside Medical Heart in Montclair, N.J., that are each a part of the Hackensack Meridian Well being system.

In line with HIPAA Journal, 10-hospital UT Well being East Texas and Portneuf Medical Heart in Pocatello, Idaho, had been hit by the assault that resulted in a community outage, which put emergency rooms on divert standing.


The College of Kansas Well being System St. Francis Campus additionally skilled a community outage as a result of safety incident. “Our workforce is working to evaluate the influence of this outage and restore entry, and we are going to observe established downtime protocols as wanted,” a press release from the well being system mentioned. “Affected person care has not been adversely impacted. As a precaution, our Emergency Room is at the moment on divert standing.”

Different Ardent subsidiaries reporting outages embody BSA Well being System in Amarillo, Texas, and Lovelace Well being System in New Mexico.