Each enterprise is trying to develop, however how they accomplish that, and differentiate themselves in opposition to opponents, will depend on the journey that they create for his or her prospects. Whereas there is no such thing as a good or dangerous, there definitely is best and greatest. With the newly launched Lifecycle Follow Journey, we’ll assist you to obtain the latter!

For Cisco companions who need to grow to be a greater model of themself, construct and optimize their apply, and earn larger buyer loyalty, Cisco has the Cisco Lifecycle Mannequin. This mannequin is predicated on the trade commonplace Land, Undertake, Broaden, Renew (LAER) method. It goes a layer deeper although and particulars the 15 distinctive touchpoints all through the client lifecycle. It’s thoughtfully designed to drive prospects to enterprise outcomes sooner. Every stage all through the journey comes with varied instruments, applications, and processes to drive buyer success. On the core of this mannequin are the folks concerned that maintain distinct roles and duties to maneuver the client from stage 1: Want, to Use, all the best way to the ultimate phases of Renew by means of Speed up into the following alternative.

To chop by means of complexity and cut back time spent to seek out the data you want, we’ve got launched the Lifecycle Follow Journey on Cisco Companion Journeys. At Cisco Companion Summit we introduced the provision of this new end-to-end digital expertise that allows and equips Cisco companions all through their Lifecycle transformation.

See it as your ‘Begin Right here’ to grow to be higher and extra worthwhile in your online business transformation. Throughout the 10 modules, you may be guided by means of Cisco instruments, portfolio choices, sources, and processes to equip you with the best information to realize outcomes sooner. Taking this journey will assist achieve important info to:

• Perceive the Cisco Lifecycle Mannequin and baseline your Follow Maturity with Companion Expertise Platform (PXP).
• Construct your buyer segmentation technique, and put the best folks, processes, and instruments in place.
• Present added worth to prospects by positioning the best companies.
• Maximize profitability by figuring out and seizing upsell, cross-sell and renewal alternatives.

Are you able to grow to be higher, and even the perfect? Leverage the Lifecycle Follow Journey, it’s free and accessible to all Cisco Companions on Cisco Companion Journeys. This journey is for all companions that want to construct their apply, whether or not you’re at first of your transformation, or a CX Specialised accomplice that’s searching for methods to optimize and improve your apply. You possibly can hop between the modules, entry the data that’s related to the stage that you’re in, and are available again to it at any time.

We’d love to listen to what you assume. Ask a Query, Remark Beneath, and Keep Linked with #CiscoPartners on social!

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