Home Healthcare Navigating Part 752 | HHS.gov

Navigating Part 752 | HHS.gov

Navigating Part 752 | HHS.gov


The extent of element within the Part 508 Evaluation questionnaire standards definitely got here as a shock to many people.  Nevertheless, we shortly realized how it might assist us perceive our program’s maturity and make suggestions to program managers on areas they’ll enhance.  To make it extra simply digestible, we grouped the factors into 4 areas:

  1. Tradition Change:  Questions that drive adjustments in the best way work will get performed.
  2. Management:  Questions that measure the success of our management’s accessibility efforts.
  3. Empowered Program Managers:  Questions in regards to the position of company Part 508 Program Supervisor and the position’s potential to affect IT accessibility coverage and operations.
  4. Restricted Scope:  Questions that want enter from different teams to reply.

We decided an empowered program supervisor can affect about 45% of the questionnaire.  Which means greater than 55% of our success and maturity depends upon management and cross-functional workforce collaboration.  Since we are going to report on the evaluation yearly, we are going to concentrate on bettering the 45% we will management.

As Elvis Presley as soon as stated, “When issues go unsuitable, don’t go along with them.”  In my expertise, issues typically don’t go as deliberate.  This implies we’d like a resilient and versatile resolution, which could be difficult within the authorities.  To maintain making progress, we first up to date our coverage.  This gave us the ability to make choices that assist guarantee entry to info, and this might naturally replicate enhancements in our efficiency metrics.  This sturdy basis helps us proceed to succeed whereas we work with our management to alter the office tradition.

Former Secretary of State and U.S. Military Common Colin Powell stated, “There are not any secrets and techniques to success.  It’s the results of preparation, arduous work, and studying from failure.”  After we ask for issues from management, we begin with our splendid aim after which break it down.  We plan for various ranges so if we get a “no,” we’ve got backup plans.  For instance, one aim is to require enterprise digital accessibility coaching. To succeed in this aim, we’ve got a developed a 3-tier coaching plan:

  1. Tier 1 Answer:  An enterprise coverage that makes digital accessibility coaching necessary for all staff.
    • Funding Objective:  Embrace the coaching value in our annual finances.
  2. Tier 2 Answer:  Every part has its personal coverage requiring digital accessibility coaching for all staff.
    • Funding Objective:  Enhance the funding for every part.
    • Scalability:  Award a contract that may scale to help the enterprise.
  3. Tier 3 Answer:  Element-level coverage that requires digital accessibility coaching for a class of workers comparable to content material builders.
    • Funding Objectives:  Reprioritize our present finances to pay for some licenses.
    • Scalability:  Award a contract that may scale as much as the part and enterprise degree.

To arrange for a “no” from management, we acquire knowledge for all three tiers throughout our analysis.  We determine what we will afford with our present finances but purpose for the perfect resolution.  We additionally search for different sources of funding, like interagency agreements (IAAs).  Having alternative ways to get cash lets us be versatile and assist different teams that wish to make progress.

R. Buckminster Fuller stated, “You may’t change the best way individuals suppose, all you are able to do is give them a software, using which is able to change their considering.”  On this case, the evaluation is the software.  By measuring the standard of our digital merchandise and what goes into making them, we will make data-driven choices concerning the effectiveness of coverage and procedures, workforce coaching and efficiency, and product acquisition, improvement, and operations.

By metrics, like these within the annual assessments, we will work repeatedly to enhance the standard of the merchandise we purchase, construct and use, making certain staff and members of the general public with disabilities have entry to info akin to the entry accessible to others.



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